FAQ
For the questions asked more than once...
Can you fix my HomePod?
Yes! From no power, no sound, distorted audio, death farts, failing to setup or configure, blinking volume buttons, boot loops, custom colors, or just maintenance. I have all the parts needed to accomodate your original Apple HomePod!
What is your turnaround time?
0-3 business days depending on the queue and what your issue is. Most repairs are typically done the same or next day they arrive, and shipped out the next business day. Expect an extra day or so if you are getting customization done, or more time is needed to confirm a fix.
Do you guarantee / warranty your work?
Yes! I offer a 12-month warranty on my parts and workmanship. If issues arise within the first 12 months of repairs, I'll cover the repairs and shipping (shipping coverage applies to US customers only). International customers must figure out their own shipping. After 12 months, you are still eligible for discounted repairs.
How long do repairs last?
For most HomePod no-power repairs, failure is caused by a bad batch of diodes, so a replacement diode outside the known bad batch is a permanent fix. All capacitors weaken over time and eventually need replacing, especially DC filters. There is no permanent fix for this, but replacements should last 5-10 years. There was also a large number of these filters causing death farts as soon as 1 year after production, leading me to believe they're not all just dying from natural aging. Last, the rubber subwoofer gasket we replace the old foam with, will probably outlast everything else in the HomePod.
I sent you my HomePod and tracking says delivered. Did you get it?
My UPS mailbox typically only tells me when I have packages, not who’s packages. Hang tight, I'll confirm with you by the end of the day that yours is delivered!
Do you sell pods or parts?
What I have available is on my shop here. Note that there are HomePod parts and services on eBay, but they are not associated with me, and are of unknown quality and standards. Use them at your own risk. Avoid used amplifier boards unless the DC filters have recently been replaced.
Can I buy a broken HomePod online and have it shipped directly to you?
Absolutely. First make sure it's repairable. You can send me a link first. If purchasing on eBay, be sure to enter my shipping address during checkout to retain your buyer protection. Do not message eBay sellers asking them to change the shipping address after checkout; this is against eBay policy and voids buyer and seller protection.
Is it a good idea to buy a used HomePod?
At least, you need to be able to test internet-connected, moderately bassy, audio at moderate volume for more than 10 minutes without issues. All first-gen HomePods were manufactured in late 2017 to early 2018. That means the ceramic DC filtering capacitors are at least 6 years old. I am seeing many original filters failing now, even if they tested fine recently. This is why I now replace these filters as part of every repair. I strongly advise everyone else repairing HomePods to do the same.
Will you buy or take my broken HomePod?
I might! When I have the budget available for it, I offer up to $60 and cover shipping if you want to let it go. Or trade in your broken, unfixable HomePod for a free repair and return on a fixable one. You must provide both the broken unfixable, and broken fixable pods.
Can you fix my HomePod Mini?
Maybe! Depending on what's wrong with it, and current parts availability.
Can you fix my 2nd Gen HomePod?
Yes! Though some issues cost more to repair than 1st Gen HomePods.
Do you fix things other than HomePods?
Yes! If there is already a shop that specializes in your device, I will recommend you to them. But if you can't find anywhere willing to take it on, shoot me an email. Examples: Xbox Elite Series 2 controllers, Joov red light, Steam Deck, Z31 300ZX digital dashboard power supplies… See my playlist here.
Is this your job?
Nope. I do this in my “free” time.
Do repairs void my warranty?
No! Under federal law, the merchant must prove that a defect was caused by the alteration in order to void a written warranty. Sources: FindLaw.com and FTC.gov Magnuson Moss.
What tools do you use to fix HomePods?
You don't have to buy the same brands, though I highly recommend the ChipQuik flux!